About OC Support
— Registered Owners Corporation Managers in Melbourne & Victoria
Registered professionals dedicated to exceptional owners corporation management.
Who We Are
OC Support is a registered owners corporation management company operating throughout Melbourne and Victoria under the provisions of the Owners Corporation Act 2006. We specialise in providing comprehensive, compliant, and proactive management services for residential and commercial strata properties of all sizes — from small boutique apartment buildings through to large Tier 1 mixed-use developments with extensive common property and complex governance requirements.
Our team combines deep legislative knowledge with practical property management experience to deliver services that protect lot owner investments, preserve property values, and foster harmonious community living. We manage owners corporations across metropolitan Melbourne and regional Victoria, bringing the same commitment to professional excellence and attention to detail to every property in our portfolio.
As registered owners corporation managers, we understand that exceptional strata management requires more than processing levies and coordinating meetings. It demands strategic thinking, proactive problem-solving, transparent financial management, and genuine care for the communities we serve. These principles guide everything we do at OC Support.
OC Support is also known in the industry as a strata management or body corporate management company — if you have been searching for strata managers in Melbourne, you have found the right place.
Why choose OC Support
Choosing the right owners corporation manager is one of the most important decisions a committee can make. The manager you appoint will handle your building’s finances, coordinate its maintenance, run its meetings, enforce its rules, and be the first point of contact for every lot owner and resident. Here is what sets OC Support apart from other owners corporation management companies across Melbourne and Victoria.
Registered & Qualified Professionals
All OC Support managers are properly registered under the Owners Corporation Act 2006 and possess the qualifications, experience, and local knowledge necessary to manage Victorian strata properties effectively. Our team includes specialists in property management, financial administration, legislative compliance, and dispute resolution. We maintain current registration with Consumer Affairs Victoria and carry comprehensive professional indemnity insurance covering all aspects of our management activities.
Proactive Maintenance Approach
We don't respond to problems — we prevent them. Our preventative maintenance programs, regular common property inspections, and long-term capital works planning help preserve property values and avoid the costly emergency repairs that arise when maintenance is neglected. For Tier 1 and Tier 2 owners corporations, we prepare and maintain comprehensive 10-year maintenance plans that give committees and lot owners full visibility over future capital expenditure. See our maintenance coordination page for details.
Accessible & Responsive Team
Every owners corporation in our portfolio has a dedicated manager who knows the building, knows the committee, and is genuinely available when needed. You will never feel like just another account number. Our team responds to owner and committee enquiries promptly, keeps all stakeholders informed without overwhelming them, and communicates in plain English rather than technical jargon.
Comprehensive end-to-end service
OC Support provides a complete management service covering every aspect of owners corporation administration — financial management, maintenance coordination, meeting administration, compliance and governance, dispute resolution, and administrative services. Our integrated approach means nothing falls through the cracks between service areas, and committees deal with a single, accountable management team rather than multiple disconnected providers.
Technology-Enabled Transparency
Our secure online owner portal gives all lot owners 24/7 access to their owners corporation's information — financial statements, meeting minutes, levy accounts, insurance documents, OC rules, and maintenance request lodgement. Committee members receive additional access to management reporting dashboards and financial summaries. Digital communication tools keep all stakeholders informed and engaged without unnecessary paper-based administration.
Deep local market knowledge
As a Victoria-based owners corporation management company, we understand the unique characteristics of Melbourne's strata property market — from the high-density inner-city apartment sector through to suburban townhouse complexes and regional Victorian strata communities. Our established relationships with qualified local contractors, building consultants, insurance brokers, and legal advisors across Melbourne and Victoria ensure competitive pricing and quality service delivery for every property we manage.
Fair & Effective Dispute Resolution
Conflicts are an inevitable part of community living, but they don't need to escalate into costly and damaging disputes. OC Support manages the full three-step Victorian dispute resolution process — internal complaint handling, Dispute Settlement Centre of Victoria (DSCV) mediation, and VCAT liaison — with an emphasis on early intervention and fair, transparent outcomes that respect the rights of all parties. See our dispute resolution page for details.
Complete financial accountability
All owners corporation funds managed by OC Support are held in dedicated trust accounts, completely separate from our own operating accounts, as required under the Owners Corporation Act 2006. Detailed monthly and annual financial statements, transparent budgeting, levy reconciliation, and independent audit coordination ensure complete accountability for every dollar collected and spent on behalf of your owners corporation. See our financial management page for details.
Our Mission
To provide exceptional owners corporation management services across Melbourne and Victoria that exceed client expectations through professionalism, transparency, and unwavering commitment to legislative compliance and best practice.
We understand that exceptional strata management works best when it fades into the background — buildings are maintained, issues are addressed early, and owners feel informed without being overwhelmed. We strive to make strata living enjoyable, stress-free, and financially sustainable for all lot owners through quiet, consistent work that keeps communities functioning smoothly.
Our Values
Integrity & Transparency
We operate with complete honesty and openness in all our dealings. Lot owners have full access to financial records, meeting minutes, and management decisions through our owner portal. We provide clear explanations, honest advice, and transparent reporting that builds trust and confidence across every owners corporation we manage.
Professional Excellence
Our team maintains the highest standards of professional conduct and technical competence. We invest in ongoing professional development, stay current with legislative changes affecting Victorian owners corporations, and continuously refine our systems and processes to deliver superior service quality.
Proactive Management
We believe in keeping owners informed and responding promptly to all enquiries. Our team is accessible, approachable, and committed to plain-English communication through multiple channels — phone, email, and our 24/7 online owner portal. Realistic timelines, consistent follow-up, and regular reporting are non-negotiable standards across our portfolio.
Responsive Communication
We believe in keeping owners informed and responding promptly to all enquiries. Our team is accessible, approachable, and committed to plain-English communication through multiple channels — phone, email, and our 24/7 online owner portal. Realistic timelines, consistent follow-up, and regular reporting are non-negotiable standards across our portfolio.
Legislative Compliance
Full compliance with the Owners Corporation Act 2006, Owners Corporation Regulations 2018, and all relevant Victorian legislation is non-negotiable. We monitor regulatory changes affecting owners corporations, attend professional development seminars on legislative updates, and ensure every aspect of our management meets or exceeds statutory requirements.
Community Focus
We recognise that an owners corporation is more than a legal entity — it is a community of people sharing common property and common interests. We foster positive relationships between lot owners, committees, residents, and contractors, and work to create harmonious living environments where people genuinely want to live.
Our credentials and professional membershipss
Excellence in owners corporation management is reflected not only in day-to-day operational performance but in the professional standards, registrations, and memberships that underpin our practice. OC Support maintains the following credentials across our Melbourne and Victoria operations:
Consumer Affairs Victoria — Registered Owners Corporation Manager OC Support holds current registration as a registered owners corporation manager with Consumer Affairs Victoria, the regulatory body responsible for oversight of the owners corporation management industry in Victoria. Registration requires demonstrated compliance with the Owners Corporation Act 2006 and ongoing adherence to industry standards.
Professional Indemnity Insurance We carry comprehensive professional indemnity insurance covering all aspects of our owners corporation management activities. This protects our clients and ensures that any professional error or omission — however unlikely — does not result in financial loss to the owners corporations and lot owners we serve.
Strata Community Association (SCA) Victoria OC Support is a member of the Strata Community Association (SCA) Victoria — Australia’s peak industry body for strata and community title management professionals. SCA membership reflects our commitment to industry best practice, professional ethics, and ongoing education.
Continuing Professional Development Our team participates regularly in professional development programs, legislative update seminars, and industry events to maintain current knowledge of the Owners Corporation Act 2006 and its regulations, emerging practice standards, and developments in Victorian strata law.
Who we work with
OC Support works with a wide range of clients across Melbourne and Victoria, including:
Owners corporation committees seeking professional management for a building currently without a manager, or looking to improve on their existing management arrangements. We provide no-obligation consultations and tailored service proposals.
Lot owners concerned about the management of their building — whether maintenance is being neglected, finances are unclear, or the current manager is unresponsive. We can explain your rights as a lot owner and advise your committee on the steps available.
Self-managed owners corporations that have grown beyond what can reasonably be managed by volunteer committee members. As buildings age, legislative obligations increase, and capital works programs become more complex, professional management typically delivers better outcomes at a cost that is fully justified.
Property developers requiring a specialist OC manager for a newly completed residential or mixed-use development. Early appointment — ideally three to six months before first settlement — ensures insurance is in place, the first AGM is properly conducted, and new lot owners receive a professional first experience of their owners corporation. See our new development handover page.
Owners corporations switching managers — if your committee has resolved to change from your current manager, our structured manager transition service handles the complete changeover with no transition fees and no disruption to ongoing operations.
Frequently asked questions
Is OC Support registered as an owners corporation manager in Victoria? Yes. OC Support holds current registration as a registered owners corporation manager with Consumer Affairs Victoria as required under the Owners Corporation Act 2006. All managers in our team hold the qualifications and registration required to practise as owners corporation managers in Victoria. Our registration details are available from the Consumer Affairs Victoria register of registered managers.
What size owners corporations does OC Support manage? We manage owners corporations across all five tiers under the Owners Corporation Act 2006 — from small Tier 5 residential complexes with a handful of lots through to large Tier 1 mixed-use developments with over 100 lots and complex common property. Our service packages are tailored to the size, complexity, and budget of each owners corporation.
Does OC Support manage owners corporations outside Melbourne? Yes. We service owners corporations throughout Victoria including regional centres such as Geelong, Ballarat, Bendigo, and surrounding areas. Contact our team to confirm service availability in your location.
How do I get a management proposal from OC Support? Contact our team by email at ocm@ocsupport.com.au or by phone on (03) 9899 9526. We will arrange a no-obligation consultation to discuss your owners corporation’s requirements, inspect the property where appropriate, and prepare a tailored management proposal covering our recommended service package and fee structure. There is no cost and no obligation for the initial consultation.
What professional associations is OC Support a member of? OC Support is a member of the Strata Community Association (SCA) Victoria — Australia’s peak industry body for strata and community title management professionals. We also maintain current registration with Consumer Affairs Victoria and participate regularly in professional development programs to stay current with legislative and industry developments.
Experience the OC Support Difference
Discover how professional, transparent, and proactive owners corporation management can benefit your building across Melbourne and Victoria. Contact our team today to arrange a no-obligation consultation.