About OC Support
Registered professionals dedicated to exceptional Owners Corporation management
Who We Are
OC Support is a registered Owners Corporation management company operating throughout Victoria under the provisions of the Owners Corporation Act 2006. We specialise in providing comprehensive, compliant, and professional management services for residential and commercial strata properties of all sizes.
Our team combines deep legislative knowledge with practical property management experience to deliver services that protect your investment, enhance property values, and foster harmonious community living. Whether managing a small residential complex or a large mixed-use development, we bring the same commitment to excellence and attention to detail that has made us a trusted partner for property owners across Victoria.
As qualified Owners Corporation managers, we understand that successful strata management requires more than just processing levies and coordinating meetings. It demands strategic thinking, proactive problem-solving, clear communication, and genuine care for the communities we serve. These principles guide everything we do at OC Support.
Our Mission & Values
Our Mission
To provide exceptional Owners Corporation management services that exceed client expectations through professionalism, transparency, and unwavering commitment to compliance and best practice. We understand that exceptional strata living works best when management fades into the background—buildings are maintained, issues are addressed early, and owners feel informed without being overwhelmed. We strive to make strata living enjoyable, stress-free, and financially sustainable for all property owners through quiet, consistent work that keeps communities functioning smoothly.
Our Values
Integrity & Transparency
We operate with complete honesty and openness in all our dealings. Owners have full access to financial records, meeting minutes, and management decisions. We provide clear explanations, honest advice, and transparent reporting that builds trust and confidence.
Professional Excellence
Our team maintains the highest standards of professional conduct and technical competence. We invest in ongoing training, stay current with legislative changes, and continuously refine our processes to deliver superior service quality.
Proactive Management
We take a forward-thinking approach to property management, identifying potential issues before they become problems. Our preventative maintenance programs, strategic planning, and regular property inspections help protect your investment.
Responsive Communication
We believe in keeping owners informed and responding promptly to enquiries. Our team is accessible, approachable, and committed to plain-English reporting, realistic timelines, and consistent follow-up through multiple channels including phone, email, and our online portal. We don't overwhelm owners with constant contact, but ensure they always know where things stand.
Legislative Compliance
Full compliance with the Owners Corporation Act 2006 and all relevant Victorian legislation is non-negotiable. We stay abreast of regulatory changes and ensure every aspect of our management meets or exceeds statutory requirements.
Community Focus
We recognise that an Owners Corporation is more than a legal entity—it's a community of people sharing common property. We foster positive relationships, fair dispute resolution, and harmonious living environments.
Why Choose OC Support
Registered & Qualified Professionals
All our managers are properly registered under the Owners Corporation Act 2006 and possess the qualifications, experience, and local knowledge necessary to manage Victorian strata properties effectively. Our team includes specialists in property management, finance, compliance, and dispute resolution.
Technology-Enabled Transparency
Our modern online portal gives owners 24/7 access to their OC information, including financial statements, meeting minutes, levy accounts, maintenance schedules, and important documents. Digital communication tools keep everyone informed and engaged.
Local Market Knowledge
As a Victoria-based company, we understand the unique characteristics of Melbourne and regional Victorian property markets. Our established relationships with local contractors, service providers, and professional advisors ensure competitive pricing and quality service delivery.
Comprehensive Service Delivery
We provide a complete end-to-end management service covering all aspects of Owners Corporation administration. From financial management and statutory compliance to maintenance coordination and community relations, our integrated approach ensures nothing falls through the cracks.
Fair & Effective Dispute Resolution
Conflicts are inevitable in community living, but they don't need to escalate. Our experienced team provides professional mediation, consistent rules enforcement, and balanced solutions that respect the rights of all parties.
Financial Accountability
Trust account management, detailed financial reporting, transparent budgeting, and regular audits ensure complete accountability for your OC's funds. We treat your money with the same care and diligence we would our own.
Proactive Maintenance Approach
We don't just respond to problems—we prevent them. Our preventative maintenance programs, regular property inspections, and 10-year capital works planning help preserve property values and avoid costly emergency repairs.
Accessible & Responsive Team
You'll never feel like just another account number. Our team is genuinely interested in your property's success and readily available to answer questions, address concerns, and provide guidance when needed.
Industry Recognition & Professional Standards
Excellence in Owners Corporation management is reflected not just in day-to-day operations, but in industry recognition. We manage complexity with clarity and care, maintaining systems that hold up over time—often under pressure.
OC Support is committed to meeting and exceeding industry standards through active participation in professional associations and ongoing commitment to excellence:
- Consumer Affairs Victoria - Registered Owners Corporation Manager with current compliance status
- Professional Indemnity Insurance - Comprehensive coverage protecting clients and ensuring professional accountability
- Industry Continuing Education - Regular participation in professional development programs and legislative update seminars
- Commitment to Best Practice – Following first-class standards in financial stewardship, proactive planning, and transparent communication
Our Commitment to You
When you engage OC Support as your Owners Corporation manager, you can expect:
Transparent Communication
Regular updates, clear reporting, and honest advice delivered in plain language you can understand.
Responsive Service
Prompt responses to enquiries, timely completion of tasks, and proactive identification of issues requiring attention.
Professional Conduct
Courteous, ethical, and professional interactions with all owners, committee members, residents, contractors, and stakeholders.
Financial Accountability
Meticulous handling of OC funds with complete transparency, regular reporting, and independent audit trails.
Full Regulatory Compliance
Every aspect of our management will meet or exceed the requirements of the Owners Corporation Act 2006 and all relevant Victorian legislation.
Quality Outcomes
Well-maintained properties, healthy finances, harmonious communities, and protection of your property investment.
Our Service Philosophy
At OC Support, we recognise that every Owners Corporation is unique, with its own character, challenges, and requirements. We don't believe in one-size-fits-all management approaches. Instead, we take the time to understand your property, your owners, and your objectives, then tailor our services to meet your specific needs.
We see ourselves not simply as administrators but as partners in protecting and enhancing your property investment. This means thinking strategically about long-term value, being proactive about maintenance and compliance, communicating openly about challenges and opportunities, and always acting in the best interests of the Owners Corporation.
Our success is measured not just by compliance checklists and administrative efficiency—though these are essential—but by the satisfaction of the owners we serve, the quality of the communities we help build, and the lasting value we help create for your property.
Experience the OC Support Difference
Discover how professional, transparent, and proactive management can benefit your Owners Corporation. Contact us today to discuss your property's needs.