Contact OC Support
— Owners Corporation Managers in Melbourne & Victoria
Get in touch to discuss your owners corporation management needs. We respond to all enquiries within one business day.
How can we help?
Whether you are a committee member seeking a management proposal, a lot owner with a concern about your building, a developer planning a new development handover, or an owners corporation looking to switch managers, our team is ready to help. We welcome enquiries from owners corporations, lot owners, committee members, property developers, conveyancers, and real estate agents throughout Melbourne and Victoria.
Here are the most common reasons people contact us — select what best describes your situation:
I want a management proposal for my owners corporation Contact us with your property address, the number of lots, and a brief description of your current management situation. We will arrange a no-obligation consultation, inspect the property where appropriate, and prepare a tailored service proposal within five business days.
I want to switch from my current OC manager Contact us with your property address and current management details. We will review your management agreement, advise on your termination options, and outline how our manager transition service works — at no cost and with no obligation to proceed.
I am a developer with a new development Contact us as early as possible — ideally three to six months before first settlement. Early appointment allows time for pre-settlement insurance, budget preparation, and owner portal setup. See our new development handover page for details.
I need an OC certificate for a property transaction Email our administration team directly at ocm@ocsupport.com.au with the property address, lot number, and required timeframe. We prepare Section 145 certificates within 5–7 business days, with urgent processing available on request.
I have a maintenance emergency For urgent common property issues outside business hours, call us directly on (03) 9899 9526. Our after-hours system ensures emergency maintenance issues are attended to promptly.
Our contact details
ocm@ocsupport.com.au
Call
(03) 9899 9526
Office
49 Watts Street Box Hill VIC 3128
Hours
Monday - Friday, 9:00 AM - 5:00 PM AEST
After hours emergency line: (03) 9899 9526
Response times All general enquiries are responded to within one business day. Certificate requests are processed within 5–7 business days. Emergency maintenance issues are attended to as a priority outside business hours.
What happens after you submit an enquiry?
We know that choosing an owners corporation manager is an important decision. Here is what you can expect after submitting an enquiry to OC Support:
Within one business day — A member of our team will contact you to acknowledge your enquiry, confirm your requirements, and arrange a convenient time for an initial consultation if appropriate.
Initial consultation — We discuss your owners corporation’s current situation, management requirements, and any specific concerns or priorities. For new management proposals, we will also arrange a property inspection where appropriate.
Management proposal — We prepare a tailored written proposal covering our recommended service package, fee structure, and transition process. There is no cost and no obligation for this proposal.
Decision at your pace — We do not use high-pressure sales tactics. Take the time you need to review the proposal, discuss it with your committee, and make the decision that is right for your owners corporation.
Frequently asked questions
What areas does OC Support service? We service owners corporations throughout metropolitan Melbourne and regional Victoria including the CBD and inner suburbs, eastern suburbs, south eastern suburbs, bayside, western suburbs, northern suburbs, the Mornington Peninsula, Geelong, Ballarat, and Bendigo. If your location is not listed, contact us to confirm service availability in your area.
How quickly does OC Support respond to enquiries? We aim to respond to all general enquiries within one business day. For urgent matters — including emergency maintenance issues — our after-hours line is available outside business hours. Certificate requests are processed within 5–7 business days with urgent processing available on request.
Is there a cost for an initial consultation or management proposal? No. Initial consultations and management proposals are provided at no cost and with no obligation to proceed. We believe the best way to demonstrate our value is through the quality of our proposal and the professionalism of our initial engagement — not through pressure or lock-in tactics.
How do I request an owners corporation certificate? Email our administration team at ocm@ocsupport.com.au with the property address, lot number, and your required timeframe. We will confirm receipt and provide an estimated delivery date. Certificates are typically processed within 5–7 business days with urgent processing available on request.
Ready to Get Started?
OC Support serves owners corporations across Melbourne and Victoria from our Box Hill office. We look forward to hearing from you.