Owners Corporation Management Services in Melbourne & Victoria
Professional, compliant, and proactive owners corporation management solutions for residential and commercial strata properties across Melbourne and Victoria.
OC Support delivers a complete suite of owners corporation management services designed to meet the full requirements of the Owners Corporation Act 2006 while providing exceptional service to lot owners, committee members, and residents across Melbourne and Victoria. Whether you manage a small residential apartment building or a large mixed-use complex, our experienced team provides the financial expertise, maintenance oversight, compliance governance, and clear communication your owners corporation needs to function smoothly and sustainably.
Strata management is complex by nature — it sits at the intersection of financial administration, property maintenance, legislative compliance, community communication, and conflict resolution. Our integrated approach ensures nothing falls through the cracks, giving committee members confidence that their building is being professionally managed and lot owners confidence that their investment is protected.
OC Support is also known in the industry as a strata management or body corporate management company. In Victoria, all three terms describe the same professional service — if you have been searching for strata managers in Melbourne or body corporate management, you have found the right place.
Our owners corporation management services
OC Support provides a comprehensive range of owners corporation management services for residential and commercial strata properties throughout Melbourne and Victoria. Each service is delivered by experienced professionals with specialist knowledge of Victorian legislation and property management practice.
Financial Management
Complete financial administration for owners corporations including levy collection and arrears management, annual budget preparation, financial reporting, trust accounting, accounts payable, BAS lodgement, audit coordination, and 10-year maintenance fund planning — all in full compliance with the Owners Corporation Act 2006.
Maintenance Coordination
Proactive common property maintenance management combining regular property inspections, preventative maintenance scheduling, responsive contractor coordination, 24/7 emergency response, capital works project oversight, major building remediation management, and 10-year maintenance planning to preserve and enhance your property’s value across Melbourne and Victoria.
Meeting Administration
Professional coordination of Annual General Meetings (AGMs), Special General Meetings (SGMs), and committee meetings in full compliance with the Owners Corporation Act 2006 — including compliant 14-day notice preparation, agenda and financial statement distribution, proxy management, professional facilitation, accurate minute-taking, and distribution within statutory timeframes.
Compliance & Governance
Ensuring your owners corporation remains fully compliant with all obligations under the Owners Corporation Act 2006 and Owners Corporation Regulations 2018 — including building and public liability insurance, essential safety measures (ESM) testing, record keeping under Section 143, Section 145 certificate issuance, OC rules administration, and Consumer Affairs Victoria statutory reporting.
Dispute Resolution
Expert management of the full three-step Victorian dispute resolution process — internal complaint handling and breach notices under Section 147, Dispute Settlement Centre of Victoria (DSCV) mediation, and VCAT applications and liaison — resolving owner disputes, noise and nuisance complaints, levy recovery, and rules enforcement fairly and efficiently across Melbourne and Victoria.
Administrative Services
Comprehensive day-to-day administration including owner communication, document management, secure 24/7 owner portal access, strata roll and registry maintenance, Section 145 certificate preparation, renovation and pet approval management, utility administration, insurance claims coordination, and move-in/move-out logistics for owners corporations across Melbourne and Victoria.
Specialist OC management services
Beyond our core service offering, OC Support provides specialist management services for owners corporations with more complex or transitional needs. These services are delivered by the same experienced team that manages our full portfolio, drawing on deep knowledge of Victorian legislation and strata management practice.
New Development Handover
Specialist support for newly completed residential and mixed-use developments transitioning from developer control to lot owner governance across Melbourne and Victoria. Our new development handover service covers pre-settlement insurance placement, strata roll establishment, owner onboarding, first AGM management, service contract review, and dedicated defect period management — ensuring your owners corporation is established on a sound legal and financial footing from day one.
Manager Transition
Professional, structured transition service for owners corporations switching from their existing OC manager to OC Support. We manage every aspect of the changeover — management agreement review, committee resolution support, termination notice preparation, records and trust fund transfer, insurance review, service contract audit, and full owner communication — with no transition fees and no disruption to ongoing operations. Most transitions are operationally complete within 30 to 45 days.
Major Works and Special Projects
Dedicated project management oversight for major capital works and building remediation projects including roof replacements, facade and cladding remediation, waterproofing rectification, lift overhauls, structural repairs, and fire safety upgrades. We act as the owners corporation’s representative throughout the project lifecycle — scope preparation, tender management, construction supervision, progress payment certification, and practical completion sign-off.
Sustainability Consulting
Advice on energy efficiency upgrades, solar panel installation, EV charging infrastructure, water conservation, and other sustainability improvements.
Flexible strata management packages
Every owners corporation has different needs — determined by the size of the building, the complexity of common property, the tier of the OC under the Owners Corporation Act 2006, and the capacity of the committee to be involved in day-to-day management. OC Support offers three flexible service packages designed to match your property’s requirements and budget.
Full Management Service
Comprehensive management covering all financial administration, maintenance coordination, meeting management, compliance governance, dispute resolution, and administrative services. OC Support acts as the complete management arm of your owners corporation — the committee sets direction, and we handle execution. Ideal for larger buildings, Tier 1 and Tier 2 owners corporations, complex mixed-use properties, and committees seeking fully professional management with minimal time commitment.
Financial Management Service
Financial administration, levy collection, budget management, trust accounting, financial reporting, and essential compliance services, combined with access to our contractor network and meeting administration support. Suitable for properties with active committees who manage day-to-day operations and maintenance themselves but require professional financial governance and compliance oversight.
Advisory Service
Professional advice and support for self-managed owners corporations — including meeting preparation support, compliance guidance, legislative advice, and access to our vetted contractor network. Perfect for small Tier 3, 4, or 5 buildings that want to maintain control of day-to-day management while accessing professional expertise for complex or unfamiliar matters.
Contact our team to discuss which service package best suits your owners corporation’s requirements and receive a tailored service proposal.
Who should contact OC Support?
OC Support works with a broad range of clients across Melbourne and Victoria. If you fall into any of the following categories, we encourage you to get in touch:
Owners corporation committees seeking a professional manager for a building currently without management, or looking to improve on their existing management arrangements. We provide tailored service proposals and no-obligation consultations.
Lot owners concerned about the management of their building — whether the current manager is unresponsive, financial reporting is opaque, or maintenance is being neglected. We can explain your rights as a lot owner and advise on the steps available to your committee.
Self-managed owners corporations that have outgrown self-management — as buildings age and legislative obligations increase, many self-managed OCs find that professional management delivers better outcomes at a cost that is justified by the complexity of what is required.
Property developers requiring a specialist OC manager for a newly completed residential or mixed-use development in Melbourne or Victoria. Early appointment — ideally three to six months before first settlement — is strongly recommended. See our new development handover page for details.
Owners corporations switching managers — if your committee has resolved to change from your current manager, our manager transition service handles the complete changeover with no transition fees and no disruption to operations.
Conveyancers and real estate agents requiring Section 145 certificates, levy balance confirmations, or OC document packages for property transactions. Contact our administrative team directly for prompt processing.
Owners corporation management across Melbourne & Victoria
OC Support provides professional owners corporation management services throughout Victoria. Our team services owners corporations across all of Melbourne’s metropolitan suburbs and selected regional centres, with particular focus on the following areas:
Melbourne CBD & Inner Suburbs
We provide owners corporation management throughout Melbourne’s CBD and inner suburbs including Southbank, Docklands, Carlton, Fitzroy, South Yarra, Richmond, St Kilda, Port Melbourne, and Albert Park — areas with a high concentration of apartment buildings and active owners corporations.
Eastern Suburbs
We service owners corporations throughout Melbourne’s eastern suburbs including Box Hill, Glen Waverley, Ringwood, Camberwell, Glen Iris, Kew, Hawthorn, Doncaster, Balwyn, and Blackburn.
South Eastern Suburbs
We service owners corporations throughout Melbourne’s south eastern suburbs including Clayton, Oakleigh, Caulfield, Brighton, Bentleigh, Moorabbin, Dandenong, and Frankston.
Bayside
We service owners corporations throughout Melbourne’s bayside suburbs including Brighton, Hampton, Sandringham, Beaumaris, Cheltenham, and Mentone.
Western Suburbs
We service owners corporations throughout Melbourne’s western suburbs including Footscray, Yarraville, Williamstown, Werribee, Sunshine, Maribyrnong, Altona, and Newport.
Northern Suburbs
We service owners corporations throughout Melbourne’s northern suburbs including Preston, Coburg, Brunswick, Essendon, Moonee Ponds, Northcote, Bundoora, and Epping.
Mornington Peninsula
We service owners corporations across the Mornington Peninsula including Frankston, Mornington, Mount Eliza, Rosebud, Rye, and Sorrento.
Regional Victoria
We service owners corporations in major regional Victorian centres including Geelong, Ballarat, Bendigo, and surrounding areas.
If your location is not listed, please contact us — we service many areas beyond those listed and are happy to discuss coverage for your property.
Frequently asked questions
What types of properties does OC Support manage? OC Support manages residential apartment buildings, townhouse complexes, mixed-use developments, commercial strata properties, and retirement living communities across Melbourne and Victoria. We manage owners corporations across all five tiers under the Owners Corporation Act 2006 — from small self-contained complexes through to large Tier 1 buildings with over 100 lots and substantial common property.
How do I get a management proposal from OC Support? Contact our team by email at ocm@ocsupport.com.au or by phone on (03) 9899 9526. We will arrange a no-obligation consultation to discuss your owners corporation’s requirements, inspect the property where appropriate, and prepare a tailored management proposal covering our recommended service package and fee structure.
Can OC Support take over management at short notice? Yes. While we prefer to have adequate lead time to prepare for a transition, we understand that some circumstances — such as a sudden management breakdown or an urgent need to change managers — require a faster response. Contact our team to discuss your timeline and we will do everything possible to accommodate your situation.
What legislation governs owners corporations in Victoria? Owners corporations in Victoria are governed primarily by the Owners Corporation Act 2006 and the Owners Corporation Regulations 2018, administered by Consumer Affairs Victoria. Additional legislation relevant to OC management includes the Building Act 1993, Building Regulations 2018, Domestic Building Contracts Act 1995, Residential Tenancies Act 1997, and Privacy and Data Protection Act 2014. OC Support maintains current knowledge of all applicable legislation and monitors regulatory changes that affect our clients.
Does OC Support manage owners corporations outside Melbourne? Yes — we service owners corporations throughout Victoria including regional centres such as Geelong, Ballarat, and Bendigo. If you are located outside metropolitan Melbourne, contact our team to discuss service availability in your area.
Discover How Professional Strata Management Can Benefit Your Property
Contact OC Support today to discuss your owners corporation management needs and receive a tailored service proposal for your property across Melbourne and Victoria.